Tax Refunds
Tax Refund Form
Foreign passport holders who are not resident in Türkiye, as well as citizens of the Republic of Türkiye and the Turkish Republic of Northern Cyprus not residing in Türkiye may request a tax refund for their purchases made in Türkiye. Tax refunds can be requested by completing a tax refund request form after shopping at participating outlets and businesses. (The current timeframe for this procedure in Türkiye is three months from the date of the invoice).
Customs Approval
For Passengers with Luggage Prior to Passport Check
Passengers traveling with luggage containing purchased items must have their forms approved by Customs officials, after receiving their boarding cards and obtaining their luggage labels from the airline.
These procedures can be completed at:
Check-in counters G3-4-5 for Turkish Airlines' passengers,
Check-in counters K 25-26-27 for other airlines. Luggage can be dispatched from these counters upon completion of the necessary procedures.
For Passengers with Hand Luggage After Passport Check
Passengers carrying goods that they have purchased in their hand luggage should complete the approval procedure at the Customs point located on the right-hand corner after passport control.
After the approval process has been completed, refunds can be obtained by visiting the Global Exchange points located to the left and right behind the information desk, after passport control.
For additional methods and further information, please visit www.gib.gov.tr.
Note: During the customs procedures, passengers must have their purchased products, the tax refund forms, invoices, boarding passes, and passports with them. The tax declaration form must be endorsed by the Customs authorities.